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MSP430FR6043: USS GUI USB VID/PID error

Part Number: MSP430FR6043


Hello,

One of my customers is having trouble connecting to the MSP430FR6043 EVM where they see an error message which states the following:

More than one HID device with the same VID/PID detected. Only one device may be connected.

Any recommendations on how to resolve this error? Customer only has one USB port on their computer and so has tried through a hub as well as directly connected to the PC with the same results.

Munan

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