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custom board jtag programming

Other Parts Discussed in Thread: TM4C123GH6PM, SEGGER, EK-TM4C123GXL, UNIFLASH, LMFLASHPROGRAMMER

hi I'm trying to program a custom board with a TM4C1231H6PMI using the TivaC Launchpad JTAG header but both CCS and LM Flash programmer don't recgnize the device. I based the circuit on the tivaC schematics, so what could be the problem? with LM flash i've error - unable to initialize the target- 0; with ccs Error connecting to the target
i've controlled the connections of the jtag pins with a multimeter and the voltages, but everything seems ok
in the schematic attached there is a part of the circuit

thanks

Edit: shoul I use the ICDI debug interface on the back of the board?