DRV8908-Q1EVM: USB serial connection, Cloud GUI not connecting.

Kurt Rothermann

Part Number: DRV8908-Q1EVM
Other Parts Discussed in Thread: DRV8912-Q1EVM

1. I start the GUI, EVM *NOT* attached (to demonstrate the status message) https://dev.ti.com/gallery/view/5063756/DRV89xx-Q1/ver/1.0.7/

Status: "Hardware not Connected. Please plug your Target Device into ..."

2. On attaching USB, status changes briefly to "Connecting to target ...", then returns to "Hardware not connected." Same happens when clicking on the connect button.

The support SW DRV8912-Q1EVM GUI (Rev. D) — SLVC759D.ZIP (27027KB) works, so the USB serial driver or the cable is not the problem.

I tried Firefox, Chrome and Edge, checked Firewall and admin permissions, 2 different PCs, now I'm out of ideas.

My log file:

Fullscreen my_ticld_drv8908_no_connect.log Download

2022-07-11T09:24:55.786Z: main_chrome: Staring directory = C:\Users\chkurot\TICLOU~1\src
2022-07-11T09:24:55.786Z: Starting Agent!
2022-07-11T09:24:55.791Z: Module( Agent )->Web socket server started!
2022-07-11T09:24:55.983Z: Overridden Proxy = 
2022-07-11T09:24:55.993Z: Discovered Module : DeviceDetector
2022-07-11T09:24:55.995Z: Discovered Module : DS
2022-07-11T09:24:55.996Z: Discovered Module : EventBroker
2022-07-11T09:24:55.997Z: Discovered Module : File
2022-07-11T09:24:55.998Z: Failed to load module : rex_redirect.js : Error: Cannot find module '../../../../tirex4/ti-rex-core/cloud-agent-module'
Require stack:
- C:\Users\chkurot\TICLOU~1\src\modules\rex_redirect.js
- C:\Users\chkurot\TICLOU~1\src\host_agent.js
- C:\Users\chkurot\TICLOU~1\src\main_chrome.js
    at Function.Module._resolveFilename (internal/modules/cjs/loader.js:880:15)
    at Function.Module._load (internal/modules/cjs/loader.js:725:27)
    at Module.require (internal/modules/cjs/loader.js:952:19)
    at require (internal/modules/cjs/helpers.js:88:18)
    at Object.<anonymous> (C:\Users\chkurot\TICLOU~1\src\modules\rex_redirect.js:3:19)
    at Module._compile (internal/modules/cjs/loader.js:1063:30)
    at Object.Module._extensions..js (internal/modules/cjs/loader.js:1092:10)
    at Module.load (internal/modules/cjs/loader.js:928:32)
    at Function.Module._load (internal/modules/cjs/loader.js:769:14)
    at Module.require (internal/modules/cjs/loader.js:952:19)
2022-07-11T09:24:56.000Z: rov_server_redirect: looking in: C:\Users\eclipse\dropins
2022-07-11T09:24:56.000Z: rov_server_redirect: looking in: C:\Users\eclipse\plugins
2022-07-11T09:24:56.000Z: rov_server_redirect: looking in: C:\Users\eclipse\Eclipse.app\Contents\Eclipse\dropins
2022-07-11T09:24:56.000Z: rov_server_redirect: looking in: C:\Users\eclipse\Eclipse.app\Contents\Eclipse\plugins
2022-07-11T09:24:56.001Z: Failed to load module : rov_server_redirect.js : Error: rov_server.js was not found (this is expected in cloud)
    at Object.<anonymous> (C:\Users\chkurot\TICLOU~1\src\modules\rov_server_redirect.js:65:11)
    at Module._compile (internal/modules/cjs/loader.js:1063:30)
    at Object.Module._extensions..js (internal/modules/cjs/loader.js:1092:10)
    at Module.load (internal/modules/cjs/loader.js:928:32)
    at Function.Module._load (internal/modules/cjs/loader.js:769:14)
    at Module.require (internal/modules/cjs/loader.js:952:19)
    at require (internal/modules/cjs/helpers.js:88:18)
    at C:\Users\chkurot\TICLOU~1\src\host_agent.js:23:42
    at processTicksAndRejections (internal/process/task_queues.js:93:5)
2022-07-11T09:24:56.023Z: Discovered Module : Serial
2022-07-11T09:24:56.023Z: Discovered Module : TargetSupport
2022-07-11T09:24:56.024Z: Discovered Module : USB
2022-07-11T09:24:56.027Z: Discovered Module : USB-HID
2022-07-11T09:24:56.027Z: Agent main module running on port 49479
2022-07-11T09:24:56.028Z: len=
2022-07-11T09:24:56.028Z: 5
2022-07-11T09:24:56.028Z: buf=
2022-07-11T09:24:56.028Z: {"port":49479,"version":"4.13","buildVersion":"3877"}
2022-07-11T09:24:56.035Z: Module( Agent )->[wss.onConnection]
2022-07-11T09:24:56.036Z: Module( Agent )->[ws.onMessage]{"command":"listCommands","id":1,"data":[]}
2022-07-11T09:24:56.037Z: Module( Agent )->[ResponseHandler]{"data":{"commands":["listSubModules","createSubModule","listCommands","addConfigProperty","registerModuleWebSocket","registerModuleByPath"]},"response":1}
2022-07-11T09:24:56.039Z: Module( Agent )->[ws.onMessage]{"command":"addConfigProperty","id":2,"data":["cloudAgentInstallerServerURL","https://dev.ti.com/ticloudagent"]}
2022-07-11T09:24:56.039Z: Setting property cloudAgentInstallerServerURL : https://dev.ti.com/ticloudagent
2022-07-11T09:24:56.039Z: Module( Agent )->[ResponseHandler]{"response":2}
2022-07-11T09:24:56.040Z: Module( Agent )->[ws.onMessage]{"command":"createSubModule","id":3,"data":["File"]}
2022-07-11T09:24:56.040Z: Module( Agent )->Creating new module
2022-07-11T09:24:56.041Z: Module( File )->Web socket server started!
2022-07-11T09:24:56.042Z: Module( Agent )->[ResponseHandler]{"data":{"port":49481},"response":3}
2022-07-11T09:24:56.045Z: Module( File )->[wss.onConnection]
2022-07-11T09:24:56.046Z: Module( File )->[ws.onMessage]{"command":"listCommands","id":1,"data":[]}
2022-07-11T09:24:56.046Z: Module( File )->[ResponseHandler]{"data":{"commands":["listSubModules","createSubModule","listCommands","write"]},"response":1}
2022-07-11T09:24:56.047Z: Module( Agent )->[ws.onMessage]{"command":"createSubModule","id":4,"data":["USB"]}
2022-07-11T09:24:56.048Z: Module( Agent )->Creating new module
2022-07-11T09:24:56.049Z: Module( USB )->Web socket server started!
2022-07-11T09:24:56.049Z: in TiUsb constructor
2022-07-11T09:24:56.050Z: Module( Agent )->[ResponseHandler]{"data":{"port":49483},"response":4}
2022-07-11T09:24:56.053Z: Module( USB )->[wss.onConnection]
2022-07-11T09:24:56.054Z: Module( Agent )->[ws.onMessage]{"command":"createSubModule","id":5,"data":["Serial"]}
2022-07-11T09:24:56.054Z: Module( Agent )->Creating new module
2022-07-11T09:24:56.055Z: Module( Serial )->Web socket server started!
2022-07-11T09:24:56.056Z: Module( Agent )->[ResponseHandler]{"data":{"port":49485},"response":5}
2022-07-11T09:24:56.056Z: Module( USB )->[ws.onMessage]{"command":"listCommands","id":1,"data":[]}
2022-07-11T09:24:56.056Z: Module( USB )->[ResponseHandler]{"data":{"commands":["listSubModules","createSubModule","listCommands","list","getDescriptors","open","close","claimInterface","releaseInterface","sendCmd","controlTransfer","reset","writeData","readData","uploadTestPackets"]},"response":1}
2022-07-11T09:24:56.058Z: Module( Serial )->[wss.onConnection]
2022-07-11T09:24:56.059Z: Module( USB )->[ws.onMessage]{"command":"list","id":2,"data":["8263,1105,7358"]}
2022-07-11T09:24:56.059Z: Module( USB )->[ResponseHandler]{"data":{"deviceInfoList":[]},"response":2}
2022-07-11T09:24:56.060Z: Module( Serial )->[ws.onMessage]{"command":"listCommands","id":1,"data":[]}
2022-07-11T09:24:56.060Z: Module( Serial )->[ResponseHandler]{"data":{"commands":["listSubModules","createSubModule","listCommands","list","open","write","setSignals","getSignals","overrideBaudRate","close","createSerialPort"]},"response":1}
2022-07-11T09:24:56.061Z: Module( Serial )->[ws.onMessage]{"command":"list","id":2,"data":[]}
2022-07-11T09:24:56.063Z: Module( Serial )->[ResponseHandler]{"data":{"ports":[{"path":"COM3","manufacturer":"Intel","pnpId":"PCI\\VEN_8086&DEV_06E3&SUBSYS_22B817AA&REV_00\\3&11583659&0&B3","locationId":"PCI bus 0, device 22, function 3","comName":"COM3","displayName":"COM3 (Intel)"}]},"response":2}
2022-07-11T09:26:53.887Z: detected attach of usb id 0403_6001$1_23_1
2022-07-11T09:26:53.888Z: Module( USB )->[triggerEvent]{"event":"attach","data":"0403_6001$1_23_1"}
2022-07-11T09:26:53.891Z: Module( USB )->[ws.onMessage]{"command":"list","id":3,"data":["8263,1105,7358"]}
2022-07-11T09:26:53.892Z: Module( USB )->[ResponseHandler]{"data":{"deviceInfoList":[]},"response":3}
2022-07-11T09:26:53.896Z: Module( USB )->[ws.onMessage]{"command":"list","id":4,"data":["8263,1105,7358"]}
2022-07-11T09:26:53.896Z: Module( USB )->[ResponseHandler]{"data":{"deviceInfoList":[]},"response":4}
2022-07-11T09:26:53.903Z: Module( Serial )->[ws.onMessage]{"command":"list","id":3,"data":[]}
2022-07-11T09:26:53.905Z: Module( Serial )->[ResponseHandler]{"data":{"ports":[{"path":"COM6","manufacturer":"FTDI","serialNumber":"TI0CMS0","pnpId":"FTDIBUS\\VID_0403+PID_6001+TI0CMS0A\\0000","vendorId":"0403","productId":"6001","comName":"COM6","displayName":"COM6 (FTDI)"},{"path":"COM3","manufacturer":"Intel","pnpId":"PCI\\VEN_8086&DEV_06E3&SUBSYS_22B817AA&REV_00\\3&11583659&0&B3","locationId":"PCI bus 0, device 22, function 3","comName":"COM3","displayName":"COM3 (Intel)"}]},"response":3}
2022-07-11T09:26:54.022Z: Module( USB )->[ws.onMessage]{"command":"list","id":5,"data":["8263,1105,7358"]}
2022-07-11T09:26:54.022Z: Module( USB )->[ResponseHandler]{"data":{"deviceInfoList":[]},"response":5}
2022-07-11T09:26:54.026Z: Module( Serial )->[ws.onMessage]{"command":"list","id":4,"data":[]}
2022-07-11T09:26:54.028Z: Module( Serial )->[ResponseHandler]{"data":{"ports":[{"path":"COM6","manufacturer":"FTDI","serialNumber":"TI0CMS0","pnpId":"FTDIBUS\\VID_0403+PID_6001+TI0CMS0A\\0000","vendorId":"0403","productId":"6001","comName":"COM6","displayName":"COM6 (FTDI)"},{"path":"COM3","manufacturer":"Intel","pnpId":"PCI\\VEN_8086&DEV_06E3&SUBSYS_22B817AA&REV_00\\3&11583659&0&B3","locationId":"PCI bus 0, device 22, function 3","comName":"COM3","displayName":"COM3 (Intel)"}]},"response":4}
2022-07-11T09:29:56.352Z: detected detach of usb id 0403_6001$1_23_1
2022-07-11T09:29:56.352Z: Module( USB )->[triggerEvent]{"event":"detach","data":"0403_6001$1_23_1"}
2022-07-11T09:29:56.355Z: Module( USB )->[ws.onMessage]{"command":"list","id":6,"data":["8263,1105,7358"]}
2022-07-11T09:29:56.355Z: Module( USB )->[ResponseHandler]{"data":{"deviceInfoList":[]},"response":6}
2022-07-11T09:29:56.357Z: Module( USB )->[ws.onMessage]{"command":"list","id":7,"data":["8263,1105,7358"]}
2022-07-11T09:29:56.357Z: Module( USB )->[ResponseHandler]{"data":{"deviceInfoList":[]},"response":7}
2022-07-11T09:29:56.364Z: Module( Serial )->[ws.onMessage]{"command":"list","id":5,"data":[]}
2022-07-11T09:29:56.365Z: Module( Serial )->[ResponseHandler]{"data":{"ports":[{"path":"COM3","manufacturer":"Intel","pnpId":"PCI\\VEN_8086&DEV_06E3&SUBSYS_22B817AA&REV_00\\3&11583659&0&B3","locationId":"PCI bus 0, device 22, function 3","comName":"COM3","displayName":"COM3 (Intel)"}]},"response":5}
2022-07-11T09:30:06.651Z: Module( Agent )->Socket closed, wss.clients.size = 0
2022-07-11T09:30:06.652Z: Module( Agent )->server: on close
2022-07-11T09:30:06.653Z: Module( File )->Socket closed, wss.clients.size = 0
2022-07-11T09:30:06.654Z: Module( File )->server: on close
2022-07-11T09:30:06.655Z: Module( USB )->Socket closed, wss.clients.size = 0
2022-07-11T09:30:06.655Z: Module( USB )->server: on close
2022-07-11T09:30:06.656Z: Module( Serial )->Socket closed, wss.clients.size = 0
2022-07-11T09:30:06.656Z: Module( Serial )->server: on close

over 3 years ago

0 Ryan Kehr over 3 years ago

TI__Guru 55605 points

Kurt,

Can you clarify what you mean by the statement below?

Kurt Rothermann said:
The support SW DRV8912-Q1EVM GUI (Rev. D) — SLVC759D.ZIP (27027KB) works, so the USB serial driver or the cable is not the problem

Is it just the online GUI in dev.ti.com not working?

Regards,

Ryan

0 Kurt Rothermann over 3 years ago in reply to Ryan Kehr

Prodigy 30 points

Exactly! The SLVC759D GUI is working!

Regards,

Kurt.

+1 Shinya Morita over 3 years ago in reply to Kurt Rothermann

TI__Mastermind 44605 points

Hi Kurt,

Thank you for your confirmation for SLVC759D. Actually we are moving to apps base GUI in newer product. I checked with web GUI + the latest EVM, it does not work as you faced.

Could you use apps GUI instead? Sorry for inconvenient.

regards

Shinya Morita

Motor drivers

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DRV8908-Q1EVM: USB serial connection, Cloud GUI not connecting.