DRV8701EVM: Demo Software doesn't starts

Michael Robrecht

Part Number: DRV8701EVM
Other Parts Discussed in Thread: DRV8701

Dear Sir or Madam,
We have bought your DRV8701EVM board and I am now trying to install or start the corresponding software. Unfortunately, there is a problem.

I have copied the GUI folder according to the instructions in chapter 2.1 (page 4 in the DRV8701 Evaluation Module User's Guide).
When I start the DRV9701EVM_GUIv1.0.exe I get the following error message:
HTTP ERROR: 404
Problem accessing /gc/webapp0/DRV8701EVM_GUIv1.0/lib/davinci.gc_1_5/WebContent/gc/templates/program_uart/index.html. Reason:
Not Found

Another hint. When unpacking the ZIP folder slvc615 under 7zip I get the warning "There is still data behind the main data".
The modem_m3 example can be started without problems. I therefore assume that I have installed the GUI Composer Runtime software correctly.

Thank you very much for your help and best regards,
Michael Robrecht

over 2 years ago

0 Pablo Armet over 2 years ago

TI__Mastermind 37683 points

Hello Michael,

I believe your company's firewall may be causing issues with the GUI. Is it possible to install on a personal PC to confirm if this is the root cause?

regards,

Pablo Armet

0 Michael Robrecht over 2 years ago in reply to Pablo Armet

Prodigy 20 points

Hello Pablo,

I have installed the software on my private PC and get the same error. I have also asked a colleague to install the software. The same problem occurs on his computer too!

regards,

Michael

0 Pablo Armet over 2 years ago in reply to Michael Robrecht

TI__Mastermind 37683 points

Michael,

I think the problem here may be the GUI application itself not working right for some reason. I will try to unistall my GUI app and reinstall to check if I get the same error. I will let you know within 24 hours.

Thanks,

Pablo Armet

0 Pablo Armet over 2 years ago in reply to Pablo Armet

TI__Mastermind 37683 points

Michael,

We still need more time. I had to order more EVMs from our distribution center. The EVMs will be arriving to me in one more day. I will let you know if I experience the same errors you have.

Regards,

Pablo Armet

0 Pablo Armet over 2 years ago in reply to Pablo Armet

TI__Mastermind 37683 points

Hi Michael

Can you check this directory on your computer. Does it match what you see on the image below?

I ordered an EVM and asked a new employee who has not installed this GUI before to install it using the user's guide instructions. He was able to install and open it just fine.

Regards,

Pablo Armet

0 Michael Robrecht over 2 years ago in reply to Pablo Armet

Prodigy 20 points

Hi Pablo,

the directory on my computer looks like the same.

regards,

Michael

0 Pablo Armet over 2 years ago in reply to Michael Robrecht

TI__Mastermind 37683 points

Michael,

Thanks for confirming. This indicates you have installed the GUI correctly.

I checked about the error you got when unzipping the zip file. I found this information here:https://superuser.com/questions/1153751/what-does-there-are-some-data-after-the-end-of-the-payload-data-mean

Did you use 7zip to unpack zip folder? Apparently this is a 7zip issue. Can you try to do a complete uninstall of the GUI and reinstall the GUI. Use the default windows unpacker to unzip the folder instead.

Regards,

Pablo Armet

0 Michael Robrecht over 2 years ago in reply to Pablo Armet

Prodigy 20 points

Hello Pablo,

I have now installed the latest version of TI GUI Composer (6.2.0.1) and unpacked the slvc615 file directly under Windows. Now I can start the demo software.

Thanks for your help and regards

Michael

0 Pablo Armet over 2 years ago in reply to Michael Robrecht

TI__Mastermind 37683 points

Michael,

Great! I'm glad it is working now.

I think somehow using 7zip to unpack did not unpack all of the data.

Regadrs,

Pablo Armet

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DRV8701EVM: Demo Software doesn't starts