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DRV8411EVM: Abnormal operation of EVM

Part Number: DRV8411EVM
Other Parts Discussed in Thread: DRV8411

Dear TI experts,

My customer tests DRV8411EVM, but there are something wrong with the operation.

there is a speed steps from 0 to 200 (full step) on EVM, my customer tried to speed up step by step.

but the result was as below ;

Step 0~3 : speed is up.

4 : speed is little down.

5~6 : speed is up again.

7 : speed is little down.

8 : speed is more down.

9~10 : speed is up again.

11 : speed is little down.

12~15 : speed is up again.

16 : speed is little down.

17~30 : speed is up again.

31~200 : no problem. (speed up linearly)

I think when we move the step 0 to 200, we expect that the speed is up linearly from step 0 to step 200. but the result was not.

Is there anything that i missed for this test? Please let me know.

they use power supply, so I think power is not a problem. and they set the EVM as 3.1(Hardware Setup) before test.

I attach a specification of stepper motor below ;

1_20BYGH2704-N-10D外形图-Model(1).pdf

and here is the waveform of J10 when the speed of motor is up and down. of course my customer stepped up linearly at that time.

Best regards,

Chase