I get the same problem,so what is way to solve this problem?
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Hi,
Are you saying that the device is damaged? If so, I recommend going through the customer return process to investigate how the device was damaged and to understand why this might have happened. There is no known issue that would cause this damage.
Here is the link to start the customer return process: https://www.ti.com/support-quality/additional-information/customer-returns.html
Best regards,
Matt