This thread has been locked.

If you have a related question, please click the "Ask a related question" button in the top right corner. The newly created question will be automatically linked to this question.

TPS2378: IC burning out on auxiliary power

Part Number: TPS2378

This is related to this closed issue: https://e2e.ti.com/support/power-management-group/power-management/f/power-management-forum/692459/tps2378-tps-sometimes-broke-when-connecting-external-ac-adapter?tisearch=e2e-sitesearch&keymatch=tps2378%252525252520damage#

We are experiencing failures of the TPS2378 when on auxiliary power. Our auxiliary power is a 48V AC-DC power supply. This is only happening with a handful of devices. I've attached our schematic and pictures of the damage. Please advise on potential root causes, and let me know what other information is needed.