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TPS51200: allegro script error

Genius 11020 points
Part Number: TPS51200

Hi Team

My customer told me "when he download the allegro format files on TI website and he attempted to run the script on the allegro, but unfortunately he got the error message below."

Team, He is new to use allegro, and my PC can not download the allegro, so I request you to help. thanks!

____.zip

Best regards,
William