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BQ34Z100: LEDs not working when LED_ON bit is clear

Part Number: BQ34Z100
Other Parts Discussed in Thread: BQSTUDIO, SN74HC164

Hi Team,

I am using a bq34z100 board and have created a 1S schematic using the BQ34Z100 as reference. I cannot get the LEDs to work properly. I have tried both, the 4 LED mode and External LEDs mode with the Shift Register, but the issue still persists.

The LEDs work properly when the LED_ON bit is set in the LED_Comm Configuration. When I turn it off and then reset the device, the LEDs won't work when I press the pushbutton(S). This push button connects VEN and REG25 with a 1k resistor between them. Any help on this matter is appreciated.