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BQ35100: Fuel gauge stuck in ROM mode

Part Number: BQ35100
Other Parts Discussed in Thread: BQSTUDIO

Tool/software:

Hi,

We are trying to write the golden image file to the BQ35100 by switching to ROM mode. But due to some reasons the device is stuck in ROM mode.

1) Is there any command we can give so that we can exit from ROM mode? 

2) Is there any provision to fully unseal the device from ROM mode?

Kindly help us since we are in a critical stage where we are blocked at this step .

Regards,

Mridula