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LP5860EVM: LP5860EVM

Part Number: LP5860EVMLP5860USB2ANY
USB2ANYLP5860
Other Parts Discussed in Thread: USB2ANY

Tool/software:

I am trying to find out if this is valid for a return and replacement. The information I have provided to support is below. I was told to enter it all here.

The USB2ANY programmer will not update. The USB2ANY firmware comes up as unknown. When the device is connected to the PC the LP586x GUI shows that the USB2ANY needs to be updated before it can be used.
Steps Taken:
  • Followed the steps indicated on LP586x GUI
    • 1 .Unplugged Device
    • 2 .Held down BSL button while plugging device in and until the device shows up on the software
    • 3 .Run Update
    • Still fails
    • Rebooted computer (repeated step 1-3)
    • Tried multiple computers
    • Removed the shroud to ensure the BSL switch is fully depressed
  • Tried updating using USB2ANY Explorer
    • Followed steps 1-3
    • Still unsuccessful updating