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Problem with CHG MOSFET when exiting hibernate mode (BQ7791501)

Part Number: BQ77915

Tool/software:

Hello,

I need help quickly.

I have a battery pack in which I use the Hibernate mode. If the pack is not connected to the charger or application, the connection between PRES and Pack+ is not given and therefore the battery is in Hibernate-Mode.

Now the problem: If the battery is disconnected during the charging process at 4.00~4.05V/cell (85% SOC) and thus goes into hibernate mode, the MOSFETs turn off - it's correct. As soon as the IC leave the Hibernate-Mode by connecting the battery to the charger and return to normal mode, the CHG MOSFET is still locked and only the DSG MOSFET turned on. However, none of the errors from  9.3.10 are present.

The BQ7791501 is used.

It is a stacked schematic and fault comes from the top bq7791501.

I also can not see any peak at exiting from Hibernate mode on CHG Gate.
It is not a single Happening, it happens on all batteries with this schematic.

Do you have any explanation for that?