Tool/software:
hi TI,
I received a message from our customer that a lamp had failed that uses the TPS92692-Q1 controller (boost mode).
After disassembly, it turned out that the voltage applied to VIN was present on both VCC and VREF. I could not find a short-circuit on the PCB (with and without the IC on the PCB).
VCC is only connected to a decoupling capacitor
VREF has a couple of 7400-series logic, an opamp and a comparator connected, (and associated decoupling capacitors).
Is this a known failure mode? Any guidance would be helpful.