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TPS4800-Q1: TPS4800-Q1, abnormal fault, FLT, oscillation

Part Number: TPS4800-Q1

Tool/software:

Hi~

During customer reliability test, TPS4800-Q1 repeat abnormal fault trigger and finally, other IC burnt issue due to current oscillation.

Found some difference between normal vs abnormal case as attached and would you please advise attached slide question? (Q1, Q2)

Also does TPS4800-q1 support input short protection?

TPS4810 osc 20250527.pptx