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BQ27Z561EVM-011: bqStudio 1.3.101 Not recognize EVM board

Part Number: BQ27Z561EVM-011
Other Parts Discussed in Thread: BQSTUDIO, EV2400, GPCCHEM, BQ25895, BQ27Z561

Tool/software:

Hi all, 

May I ask what would I do in this case when I try to connect my EVM board with EV2400 and bqStudio.  After I clicked Ok to process, seem like bqStudio working normal and communicate with my EVM