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BQ34Z100-G1: i2c

Part Number: BQ34Z100-G1

Tool/software:

When I burned the golden image for BQ34Z100-G1, I received a message saying that the burning failed. After restarting BQ34Z100-G1 again, i2c communication returned a NACK error and the device type could not be read. How can I restore BQ34Z100-G1 to its factory device and restore its communication capability