BQ40Z50-R2: BQ40Z50-R2: RSoC locked at 99-100% - Part 02

Hello Constantin,

This question has been assigned and a response is being worked on.

Thank you,
Alan

Hi Constantin,

Thank you for the files, can you please give more information about how to discern them? Are these taken from different units or does the log just get restarted from the same unit?

Regards,

Anthony

Hello Anthony,

the files are all from the same device at different times. Unfortumately, we were not able to do a single long log, but only multiple short logs.

I hope this helps.

Kind regards,

Constantin

Hello Anthony,

since a couple of days have passed, i wanted to inquire how the state of your investigation is.

with kind regards,

Constantin

Hi Constantin,

Sorry for the delay, looking into the log files, it seems like they are all at the period where RSOC is at 100% with the standby current having pulses around -70mA. The FETs do not seem to turn on at this time, so I believe the gauge might be accumulating this current during the relax period, then applying it once the relax period is left. Are the same settings used in all of the sent logs?

Regards,

Anthony

Hi Anthony,

thank you for the reply. Yes, the settings are the same for all the logs. 

with kind regards,

Constantin

Hello Team TI,

14 days have gone by since the last comment and we still have no solution for our problem unfortunately.

Is there any possibility how i can help to resolve this? Do you need more Information e.g. more Logging Data?

With kind regards

Constantin