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BQ40Z50-R2: FET issue

Part Number: BQ40Z50-R2
Other Parts Discussed in Thread: BQSTUDIO, BQ40Z50-R1, BQ40Z50, BQ40Z50-DEVICE-FW

Hi TI support

 

My BQ40Z50-R2 doesn't want to charge or discharge in normal mode.

But it works as exepected if I switch the FET_EN off and command with CHG_FET_TOGGLE and DSG_FET_TOGGLE. I made all the design settings in this mode.

Do you have any advice to solve this issue ?

Thanks

Here is the bqstudio capture:

image.png