Hello,
The customer submitted this case to support@ti.com Service Request # 1-756938091
The problem that we are seeing involves a -5V supply module (See attachment). The TPS63700 (U1) creates -6.2V which is then followed by a linear regulator to create a clean -5V supply. Using a bench supply to power the module, we have no problems. In the final application, the power supply has a very sharp turn-on profile, and we have problems.
During some power-ups, this supply doesn’t come on at start up (Maybe 25% of the time, but most likely when powered off for 30 sec or more). At these times we have 5V at the input and +0.6 at the output.
We started adjusting the values of L2, The charging inductor. Taking the value down to 2.2 seems to make things worse, except at -40 C, when that appeared to be a good value. Changing the value of L2 up to 10uH looks to have fixed the problem in all situations, But we are very unsure of the reasons behind what seems to be the fix.