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Problem with daisy chaining BQ76PL536A-Q1 devices

Other Parts Discussed in Thread: BQ76PL536A-Q1

Dear Experts,

One of our customers is designing with our BQ76PL536A-Q1 device. They have completed their first prototype using 6 series cells and were able to communicate with the MCU Demo board successfully and were able to balance them. Next, they tried to connect a second BQ76PL536A-Q1 device (on its own Card) serially (daisy chain) and tried to work it with 12 series cells but failed to do so. They were not able to address this second BQ device or communicate with it (No read or write). Attached you can see the schematic and information on Message Packets sent and received. I can also send you the scope shots if needed.

We are thinking that this problem may have to do with voltage values of negative 500~1000mV but not sure at all. 

Note1: We are first trying to address the devices and then read the addresses back in order in our message packets. We are able to receive the address of the first device as x81 correctly but getting x00 from the second device and not able to read it.

Note2: When we were implementing this daisy chain structure, we took care of the datasheet documents and the ref design. (In the additional card, KN3 and KN4 connectors' first 8 pins and the 15th&16th pins are tied together with 7cm jumper wires).

I'd appreciate if anyone can give their professional opinion on what may be going wrong here.

Thanks,

Murat Ilhan.

TI-Turkey.