I've had a few failures of the BQ24297 in a product we are producing. The bad units fail to charge or power on. Measuring ohms from SYS (pins 15-16) to ground shows
a fairly low resistance (with no power applied), as low as 2 ohms (essentially dead short) to about 80 ohms. Replacing the BQ24297 chip restores normal operation
and measuring the resistance at the same point (power off) shows essentially open circuit resistance. Somehow these chips are getting damages, there are about three
out of 100 units I'm aware of (so far). Any ideas of what to look for ? I have saved two of the damaged chips.
Thanks