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TLC5941: XERR is always output low

Guru 11170 points
Part Number: TLC5941

Hello E2E,

Our customer is using the TLC5941 for new board.
Their XERR are output Low.
That is not TEF and LOD. We could not find the cause for it.

Condition;
 - MODE is Low.
 - BLANK is High to  Low -> LED on -> XERR is Low.

If you know similar case that please let us know it.

Best regards,
ACGUY