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Original question:

LP5907: LP5907 input range

BQ34Z100: TI High Cell bqProduction SBB bq34z100 an error has occurred when launched

Peiheng Liu
Prodigy 620 points
Part Number: BQ34Z100
Other Parts Discussed in Thread: BQPRODUCTION, BQSTUDIO, EV2400

Please see the log file. Original thread link: e2echina.ti.com/.../159160

!SESSION Sat Jul 28 10:52:56 CST 2018 ------------------------------------------
!ENTRY org.eclipse.equinox.launcher 4 0 2018-07-28 10:52:56.140
!MESSAGE Exception launching the Eclipse Platform:
!STACK
java.lang.UnsupportedClassVersionError: org/eclipse/core/runtime/adaptor/EclipseStarter (Unsupported major.minor version 50.0)
at java.lang.ClassLoader.defineClass0(Native Method)
at java.lang.ClassLoader.defineClass(Unknown Source)
at java.security.SecureClassLoader.defineClass(Unknown Source)
at java.net.URLClassLoader.defineClass(Unknown Source)
at java.net.URLClassLoader.access$100(Unknown Source)
at java.net.URLClassLoader$1.run(Unknown Source)
at java.security.AccessController.doPrivileged(Native Method)
at java.net.URLClassLoader.findClass(Unknown Source)
at java.lang.ClassLoader.loadClass(Unknown Source)
at java.lang.ClassLoader.loadClass(Unknown Source)
at org.eclipse.equinox.launcher.Main.invokeFramework(Main.java:666)
at org.eclipse.equinox.launcher.Main.basicRun(Main.java:608)
at org.eclipse.equinox.launcher.Main.run(Main.java:1515)

  • 0
    TI__Prodigy 620 points
    Found details in e2e.ti.com/.../718386, please check this link for details
  • 0 in reply to Peiheng Liu
    TI__Guru* 81034 points
    Hi,

    Were you able to review the app note I sent in the previous conversation?

    Thanks,
    Matt
  • 0 in reply to Matt Sunna
    TI__Mastermind 25955 points

    Hi Peiheng Liu,

    To provide the tools team with more information, please describe the environment and procedure followed when this error was encountered.

    1) What version of windows? Which security update pack?
    2) Did this error occur immediately when opening the program? After the program was opened for some time? When performing a particular action?
    3) What devices and how many were connected to the computer (e.g., 3 EV2400s, 2 EV2300s)
    4) Which version of bqProduction were you running? Do any older versions work?
    5) Are you able to launch any version(s) of bqStudio? If so, which versions.
    6) Which version of JAVA is currently installed on your system?

    To fix the issue, please reinstall java, the latest version of bqProduction, make sure the EV2400 is using the latest firmware, and try launching again.  If these steps do not fix the issue, please let us know.


    Sincerely,
    Bryan Kahler