BQ76PL455EVM: No response from the board (GUI, terminal commands)

Hello,

I'm trying to launch BQ76PL455EVM. There is a list of configure options that I used - pretty based on advices in related topics:

1. Board supplied with 16S battery pack, tried with the GUI (GUI unable to open serial port)

2. Board supplied with 30V between BAT0 and BAT16 with the GUI (GUI unable to open serial port)

3. Board supplied with 16S battery pack, tried with commands via Matlab/Putty (no response on board Tx)

4. Board supplied with 30V between BAT0 and BAT16 tried with commands via Matlab/Putty (no response on Tx board connector)

GUI was tested on different systems (including Windows Xp/7/8/10 and x86/x64)

Here's an example Matlab code:

s = serial('COM4');
set(s,'BaudRate',250000,'Parity','none', 'Timeout', 1, 'TimerPeriod', 1);
fopen(s);
command ='89 01 00 0A 00 DA 83';
fwrite(s,command);
fscanf(s)

Here's board view and scope pictures with command send via Matlab on Rx board connector:

I'd be gratefull for any advice.

Greetings