We have a new revision of a board with a BQ24123 that has worked fine in previous revisions. In the latest revision, the GND trace to VSS was inadvertently left off so we have added a solder bridge to the contact to make it work. What we are seeing is that the charger works fine for between 10 to 30 minutes, then just shuts off as if in a fault condition. It does not start charging again if the battery voltage drops below the Vrch threshold. The 12V input must be removed, then restored, to clear the fault. I suspect the solder bridge to be the culprit but we have had at least 6 boards that have charged w/o problems from the same revision with a solder bridge. About a third of the boards in this batch have this same charging issue--shutting off after thirty minutes or less.
We are charging 2 cells (8.4V) at 1.5A, have a 4-hour charge timer, and are not doing battery temperature sensing. The IC does not appear to be overheating (<110 °F). What else might be causing this.