BQ20Z65-R1: Unable to run the BQ multistation Tester

Hi All,

We need your help.

We have test setup for BQ20z65R1, in which it is first programmed with ROM file using application “bq Tester StationSetup”

And then it is configured using application “bq MultiStation Tester”

As soon as when BQ multistation application is opened the following error pops up.

We tried,

1. Restarting the computer
2. Reinstalled the whole software
3. Changed the PCB in BQ multi station Programmer box

Nothing works.

Can you help us on this?

Best Regards