Hello!
TPS7A0518PDBVR I received from MOUSER this chip silk print is not consistent with the silk print on the official website.
TI Official Chip Screen Printing: 1INF; The actual received chip screen printing is:P518.
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Hello!
TPS7A0518PDBVR I received from MOUSER this chip silk print is not consistent with the silk print on the official website.
TI Official Chip Screen Printing: 1INF; The actual received chip screen printing is:P518.
Hi,
According to the TI top marking database, which can be accessed here:
The marking should be "1INF".
Please submit your request here: http://www.ti.com/guidedsupport/call-ti-support/. I am also looping this post to our counterfeit department, and they will get back on this thread soon.
Regards,
Jason Song
Hello!
The marking should be "1INF".
The actual received chip screen printing is:P518.
Can you confirm that MOUSER sent me the wrong goods?
Can you confirm that the screen printing of P518 is wrong?
Not my chip TPS7A0518PDBVR,Please reply as soon as possible. Thank you!
Hi,
We understand the urgency and are trying our best to help. Our counterfeit team is currently looking into the issue. In the meantime, if you have not yet submitted the request here:
. I would strongly suggest you do it ASAP. As the central help support team may need to contact you to confirm your question once the ticket has been created.
I would also suggest you contact MOUSER, and let them know the parts they shipped have a top marking that cannot be located in TI's top marking database. Hope this can also help you to get a resolution sooner.
Regards,
Jason Song
Hello!
MOUSER let's go directly to TI's original factory and ask about the wrong screen printing. MOUSER insists that the chip is right. P518 is only the internal number of the original factory.
Please give me the final answer, and I will use your reply to find MOUSER to tell me.
Please reply as soon as possible. Thank you!
Hi
I am closing this post as it has been answered in another post.
https://e2e.ti.com/support/power-management/f/196/t/841374
Regards,
Jason Song