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BQ77915: BQ7791506 - VTB not present

Part Number: BQ77915

We are working with a 4 cell LiPo battery pack and are using the BQ7791506 chip. The chip appears to be working correctly with the exception that there isn't any VTB present. We've tried multiple chips and different boards. In all cases DSG and CHG are high so it does not appear to be in any fault state. What would cause the VTB to not be outputting anything? We need to ensure that the temperature protections for the pack are enabled. Attached is our schematic. 2843.Schematic Prints.PDF