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TDA3MV: TDA3x issue

Part Number: TDA3MV

The TDA3MV work normally after power-up(NOTE: board is built on by customer himself with the TDA3MV chip ) , as shown in the following figure:

But the SCLK clock for measuring flash with an oscilloscope has no signal (NOTE: flash chip number: MX25R1635FM2IL0), and the schematic is shown below:

ISSUE:

Does the QSPI interface need to be configured to run a flash program while the TDA3MV is powered up or can a normal SCLK clock signal be measured with an oscilloscope as long as the TDA3MV is running properly?

Could you help to resolve this case?

Thanks!

Best Regards,

Cherry