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TMDSEVM572X: CCS is not working properly on Host machine windows 8.1 pro

Sarath Mudarapalli
Prodigy 165 points
Part Number: TMDSEVM572X
Other Parts Discussed in Thread: CCSTUDIO

Hi Team,

My host machine is Windows 8.1 pro, I installed the CCS 9.3.0.00012, during installation it asks for to turn off the firewall and install the Windows 8.1 (KB2999226). I turned off the firewall and tried to install the KB2999226 version of 8.1 but here am unsuccessful, which I've skipped and installed the ccs.

Now, when application opens at the very beginning a warning pops up which says "Trace back job error" and when i tried to import the projects CCS is not working.

So my question is windows 8.1 host will support CCS or not, if not please let me know that where am I doing wrong while installing the CCS.

Regards,

Sarath

  • 0
    TI__Guru**** 464431 points

    Hello Sarath,

    Sarath Mudarapalli said:
    So my question is windows 8.1 host will support CCS or no

    Windows 8 is supported by CCS 9.3.0

    Please provide the eclipse error log found in <WORKSPACE FOLDER>/.metadata/.log

    Thanks

    ki

  • 0 in reply to Ki
    Prodigy 165 points

    Hi Ki,

    I installed CCS 9.3.0 version and in the beginning an error pop up window comes up which says 

    CCS was not detecting the RTSC products from SDK even i added the path manually ,and when I tried to import project from the SDK ended up in another error which says

    provide the eclipse error log found in <WORKSPACE FOLDER>/.metadata/.log

    0753.log.txt

    Please provide the necessary information to make the installation successful.

    Regards,

    Sarath

  • 0 in reply to Sarath Mudarapalli
    TI__Guru**** 464431 points

    Thank you for the log.

    You log many references to the following path:

    C:/ti/ccsv7/ccs_base/DebugServer

    Are you using CCSv7?

    Regarding the "CrashTrackingJob" error, please see:

    https://software-dl.ti.com/ccs/esd/documents/users_guide/ccs_troubleshooting.html#missing-msvc-redistributable-libraries

    Thanks

    ki

  • 0 in reply to Ki
    Prodigy 165 points

    Hi Ki,

    Am using CCSv9 only.

    Regarding the "CrashTrackingJob" error, please see:

    I've followed the steps in the SDK-RTOS , Deleted the MSVC redistributables and installed them again , while re-installing an error came up to update the windows to KB2999226, so after research I've found the steps to do that:

    Installing the Windows8.1-KB2999226-x64:
    =========================================
    step 1: Install the Windows8.1-KB2999226-x64.exe from the www.microsoft.com/.../details.aspx
    step 2: Run the cmd as Admin
    cd C:\ProgramData\Package Cache\469A82B09E217DDCF849181A586DF1C97C0C5C85\packages\Patch\amd64\Windows8.1-KB2999226-x64.msu
    step 3: Extract the .exe files to a folder: XXXX by giving
    wusa.exe Windows8.1-KB2999226-x64.msu /extract:XXXX
    step 4: Run the below cmd
    DISM.exe /Online /Add-Package /PackagePath:XXXX\Windows8.1-KB2999226-x64.cab

    After that MSVC redistributables are perfectly installed, and I restarted the PC and opened the CCS but still CrashTrackerJob error shows up.

    So, I go for the second solution in the SDK guide, by giving command

    WMIC QFE|find "KB2999226"

    and this runs also fine, so I do the re-installation of CCSV9 and while installing an error window comes up

    I've tried to get the log but the folder is not there in the Local\Temp folder, I guess in it's own got deleted.

    In second case i tried to install the CCSv7.4 since 9.3 not working, here also the same error comes up while CCS installing , here I've got the log file while installation, after installation again the folder is not there deleted on it's own but, I've got the log copy which am attached 

    Fullscreen CCS_ISSUE_LOG.txt Download 
    !SESSION 2022-04-26 14:46:40.276 -----------------------------------------------
eclipse.buildId=4.6.0.I20160606-1100
java.version=1.8.0_112
java.vendor=Oracle Corporation
BootLoader constants: OS=win32, ARCH=x86, WS=win32, NL=en_IN
Framework arguments:  -application com.ti.common.core.initialize -ccs.profileTag Installed Code Composer Studio 7.4.0.00015.
Command-line arguments:  -os win32 -ws win32 -arch x86 -application com.ti.common.core.initialize -data C:/Users/sarath.m/AppData/Local/Temp/ccs_593b27dc-b15b-401e-7013-756aa10a51ba/workspace -ccs.profileTag Installed Code Composer Studio 7.4.0.00015.

!ENTRY com.ti.common.core 4 0 2022-04-26 14:46:41.172
!MESSAGE path=ccs_base/DebugServer

!ENTRY com.ti.common.core 4 0 2022-04-26 14:46:41.173
!MESSAGE debugServerDir=C:/ti/ccsv7/ccs_base/DebugServer

!ENTRY org.eclipse.osgi 4 0 2022-04-26 14:46:44.014
!MESSAGE Application error
!STACK 1
java.lang.UnsatisfiedLinkError: C:\ti\ccsv7\ccs_base\DebugServer\bin\LibraryLoader.dll: Can't find dependent libraries
	at java.lang.ClassLoader$NativeLibrary.load(Native Method)
	at java.lang.ClassLoader.loadLibrary0(ClassLoader.java:1941)
	at java.lang.ClassLoader.loadLibrary(ClassLoader.java:1824)
	at java.lang.Runtime.load0(Runtime.java:809)
	at java.lang.System.load(System.java:1086)
	at com.ti.debug.engine.xpcom.Runtime.preXPCOMInit(Runtime.java:163)
	at com.ti.debug.engine.xpcom.Runtime.startBare(Runtime.java:116)
	at com.ti.debug.engine.xpcom.Runtime.createComponent(Runtime.java:170)
	at com.ti.utility.filesystem.DirectoryService.<init>(DirectoryService.java:26)
	at com.ti.utility.filesystem.DirectoryService.<init>(DirectoryService.java:9)
	at com.ti.utility.filesystem.DirectoryService$SingletonHolder.<clinit>(DirectoryService.java:44)
	at com.ti.utility.filesystem.DirectoryService.instance(DirectoryService.java:49)
	at com.ti.common.core.utils.ds.CoreUtilsProvider.getUserHomeDir(CoreUtilsProvider.java:40)
	at com.ti.common.core.CoreUtils.getUserHomeDir(CoreUtils.java:135)
	at com.ti.common.core.internal.ExternalReferenceParser.getUserExtRefDir(ExternalReferenceParser.java:176)
	at com.ti.common.project.core.internal.resexplorer.ResourceExplorerBreadcrumbFileReader.getBreadcrumbFile(ResourceExplorerBreadcrumbFileReader.java:158)
	at com.ti.common.project.core.internal.resexplorer.ResourceExplorerBreadcrumbFileReader.isDataStale(ResourceExplorerBreadcrumbFileReader.java:146)
	at com.ti.common.project.core.internal.resexplorer.ResourceExplorerBreadcrumbFileReader.updateData(ResourceExplorerBreadcrumbFileReader.java:76)
	at com.ti.common.project.core.internal.resexplorer.ResourceExplorerBreadcrumbFileReader.getProductDiscoveryPath(ResourceExplorerBreadcrumbFileReader.java:49)
	at com.ti.common.project.core.internal.tools.ADiscoveryManager.toSearchPath(ADiscoveryManager.java:375)
	at org.eclipse.rtsc.project.core.extdiscovery.ExtensionSiteDiscoveryManager.discoverAndInstallExtensionSites(ExtensionSiteDiscoveryManager.java:199)
	at org.eclipse.rtsc.project.core.extdiscovery.RTSCHeadlessInitializationParticipant.run(RTSCHeadlessInitializationParticipant.java:54)
	at com.ti.common.core.internal.headless.Initialize.run(Initialize.java:87)
	at com.ti.common.core.internal.headless.Initialize.start(Initialize.java:53)
	at org.eclipse.equinox.internal.app.EclipseAppHandle.run(EclipseAppHandle.java:196)
	at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.runApplication(EclipseAppLauncher.java:134)
	at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.start(EclipseAppLauncher.java:104)
	at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:388)
	at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:243)
	at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
	at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
	at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
	at java.lang.reflect.Method.invoke(Method.java:498)
	at org.eclipse.equinox.launcher.Main.invokeFramework(Main.java:673)
	at org.eclipse.equinox.launcher.Main.basicRun(Main.java:610)
	at org.eclipse.equinox.launcher.Main.run(Main.java:1519)

    I ran out of ideas to some how make this installation work, please help to make this installation successful.

    Regards,

    Sarath

  • 0 in reply to Sarath Mudarapalli
    TI__Guru**** 464431 points
    Sarath Mudarapalli said:
    Am using CCSv9 only.

    Your previous logs had references to CCSv7. I'm not sure how that happened if only CCSv9 is being used.

    Is your Windows version 32 or 64 bit?

  • 0 in reply to Ki
    Prodigy 165 points

    Hi Ki,

    Your previous logs had references to CCSv7.

    Don't know why the log got generated in that way which references to CCSv7.

    Is your Windows version 32 or 64 bit?

    It's 64 bit operating system

    Regards,

    Sarath

  • 0 in reply to Sarath Mudarapalli
    TI__Guru**** 464431 points

    I would suggest installing CCS 10.4.0 (the last version to officially support Windows 8-64) in a new directory and use a clean new workspace with it. You may still get the issue, but it will be easier to start troubleshooting from there. Please keep me posted on how it goes.

    Thanks

    ki

  • 0 in reply to Ki
    Prodigy 165 points

    Hi Ki,

    I installed CCS 10.4.0 , while installing this pops up 

    and another pop up shows up which says "Facing an error while installing" , I opened that log file with the path mentioned in that pop up window, but later the uninstallers comes up and delete that whole directory , I captured that log somehow

    Fullscreen 6840.Log.txt Download 
    !SESSION 2022-04-28 12:31:45.624 -----------------------------------------------
eclipse.buildId=4.14.0.I20191210-0610
java.version=1.8.0_144
java.vendor=Oracle Corporation
BootLoader constants: OS=win32, ARCH=x86_64, WS=win32, NL=en_IN
Framework arguments:  -application com.ti.common.core.initialize -ccs.profileTag Installed Code Composer Studio 10.4.0.00006 -ccs.removeP2Repositories C:\Users\sarath.m\AppData\Local\Temp/ccs_e55b3988-0dc4-4420-4818-537a4056e7aa/repolistfile.txt
Command-line arguments:  -os win32 -ws win32 -arch x86_64 -application com.ti.common.core.initialize -data C:\Users\sarath.m\AppData\Local\Temp/ccs_e55b3988-0dc4-4420-4818-537a4056e7aa/workspace -ccs.profileTag Installed Code Composer Studio 10.4.0.00006 -ccs.removeP2Repositories C:\Users\sarath.m\AppData\Local\Temp/ccs_e55b3988-0dc4-4420-4818-537a4056e7aa/repolistfile.txt

!ENTRY com.ti.common.core 1 0 2022-04-28 12:31:49.349
!MESSAGE path=ccs_base/DebugServer

!ENTRY com.ti.common.core 1 0 2022-04-28 12:31:49.350
!MESSAGE debugServerDir=C:/ti/ccs1040/ccs/ccs_base/DebugServer

!ENTRY org.eclipse.osgi 4 0 2022-04-28 12:31:57.697
!MESSAGE Application error
!STACK 1
java.lang.UnsatisfiedLinkError: C:\ti\ccs1040\ccs\ccs_base\DebugServer\bin\LibraryLoader.dll: Can't find dependent libraries
	at java.lang.ClassLoader$NativeLibrary.load(Native Method)
	at java.lang.ClassLoader.loadLibrary0(Unknown Source)
	at java.lang.ClassLoader.loadLibrary(Unknown Source)
	at java.lang.Runtime.load0(Unknown Source)
	at java.lang.System.load(Unknown Source)
	at com.ti.debug.engine.xpcom.Runtime.preXPCOMInit(Runtime.java:163)
	at com.ti.debug.engine.xpcom.Runtime.startBare(Runtime.java:116)
	at com.ti.debug.engine.xpcom.Runtime.createComponent(Runtime.java:170)
	at com.ti.utility.filesystem.DirectoryService.<init>(DirectoryService.java:26)
	at com.ti.utility.filesystem.DirectoryService.<init>(DirectoryService.java:9)
	at com.ti.utility.filesystem.DirectoryService$SingletonHolder.<clinit>(DirectoryService.java:44)
	at com.ti.utility.filesystem.DirectoryService.instance(DirectoryService.java:49)
	at com.ti.common.core.utils.ds.CoreUtilsProvider.getUserHomeDir(CoreUtilsProvider.java:40)
	at com.ti.common.core.CoreUtils.getUserHomeDir(CoreUtils.java:135)
	at com.ti.common.core.internal.ExternalReferenceParser.getUserExtRefDir(ExternalReferenceParser.java:176)
	at com.ti.common.project.core.internal.resexplorer.ResourceExplorerBreadcrumbFileReader.getBreadcrumbFile(ResourceExplorerBreadcrumbFileReader.java:159)
	at com.ti.common.project.core.internal.resexplorer.ResourceExplorerBreadcrumbFileReader.isDataStale(ResourceExplorerBreadcrumbFileReader.java:147)
	at com.ti.common.project.core.internal.resexplorer.ResourceExplorerBreadcrumbFileReader.updateData(ResourceExplorerBreadcrumbFileReader.java:77)
	at com.ti.common.project.core.internal.resexplorer.ResourceExplorerBreadcrumbFileReader.getProductDiscoveryPath(ResourceExplorerBreadcrumbFileReader.java:50)
	at com.ti.common.project.core.products.ProductDiscoveryManager.getProductInstallLocations(ProductDiscoveryManager.java:1139)
	at com.ti.common.project.core.products.ProductDiscoveryManager.getDefaultDiscoveryPath(ProductDiscoveryManager.java:778)
	at com.ti.common.project.core.internal.tools.ADiscoveryManager.getDiscoveryPath(ADiscoveryManager.java:156)
	at com.ti.common.project.core.products.ProductDiscoveryManager.getProductDiscoveryPath(ProductDiscoveryManager.java:707)
	at com.ti.common.project.core.products.ProductDiscoveryManager.getProductDiscoverySearchPath(ProductDiscoveryManager.java:687)
	at com.ti.common.project.core.products.ProductDiscoveryManager.getProductDiscoverySearchPath(ProductDiscoveryManager.java:678)
	at com.ti.common.project.core.products.ProductDiscoveryManager.discoverDeclaredProducts(ProductDiscoveryManager.java:884)
	at com.ti.common.project.core.products.ProductDiscoveryManager.initialize(ProductDiscoveryManager.java:310)
	at com.ti.ccstudio.project.core.internal.headless.CCSHeadlessInitializationParticipant.run(CCSHeadlessInitializationParticipant.java:172)
	at com.ti.common.core.internal.headless.Initialize.run(Initialize.java:124)
	at com.ti.common.core.internal.headless.Initialize.start(Initialize.java:82)
	at org.eclipse.equinox.internal.app.EclipseAppHandle.run(EclipseAppHandle.java:203)
	at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.runApplication(EclipseAppLauncher.java:137)
	at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.start(EclipseAppLauncher.java:107)
	at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:401)
	at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:255)
	at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
	at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
	at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
	at java.lang.reflect.Method.invoke(Unknown Source)
	at org.eclipse.equinox.launcher.Main.invokeFramework(Main.java:657)
	at org.eclipse.equinox.launcher.Main.basicRun(Main.java:594)
	at org.eclipse.equinox.launcher.Main.run(Main.java:1465)

    and after that this shows up 

    When i launch the CCS again "Trace back job error" comes up and unable to import the projects, I hope this time this info is helpful you to troubleshoot the problem and get the solution.

    Regards,

    Sarath

  • 0 in reply to Ki
    Prodigy 165 points

    I've tried , and install the VC_redist redistributables , deleted the old ones and installed this new one, But nothing gives the expected result, still facing the issue.

    Thanks

  • 0 in reply to Sarath Mudarapalli
    TI__Guru**** 464431 points

    Can you provide a screenshot of which MSVC redistributable packages are installed? For example, this is what I have:

    Note that I don't expect you to have this many installations. But you should have at least one of the later ones.

  • 0 in reply to Ki
    Prodigy 165 points

    Hi Ki,

    this is what I've found.

    Regards,

    Sarath

  • 0 in reply to Sarath Mudarapalli
    TI__Guru**** 464431 points

    Please zip up your 'install_logs' folder in <CCS INSTAL DIR>\ccs directory and attach the zip to this thread

    Thanks

    ki

  • 0 in reply to Ki
    Prodigy 165 points

    Hi Ki,

    8875.Install_Logs.zip

    attached the file.

    Thanks

    Sarath

  • 0 in reply to Sarath Mudarapalli
    TI__Guru**** 464431 points

    Thanks. In one of your logs, I see:

    [13:18:30] CCS_INFO: Done installing repository INSTALLER 10.4.0.00006.zip
    [13:18:30] CCS_INFO: Looking for binaries to install...
    Creating directory C:\Users\sarath.m\AppData\Local\Temp\ccs_e55b3988-0dc4-4420-4818-537a4056e7aa\MSVC_REDIST_LATEST
    Creating directory C:\Users\sarath.m\AppData\Local\Temp\ccs_e55b3988-0dc4-4420-4818-537a4056e7aa\MSVC_REDIST_LATEST\features
    Unpacking files
    Unpacking C:\Users\sarath.m\AppData\Local\Temp\ccs_e55b3988-0dc4-4420-4818-537a4056e7aa\MSVC_REDIST_LATEST\artifacts.xml
    Unpacking C:\Users\sarath.m\AppData\Local\Temp\ccs_e55b3988-0dc4-4420-4818-537a4056e7aa\MSVC_REDIST_LATEST\content.xml
    Unpacking C:\Users\sarath.m\AppData\Local\Temp\ccs_e55b3988-0dc4-4420-4818-537a4056e7aa\MSVC_REDIST_LATEST\VC_redist.x64_14.28.29913.exe
    Unpacking C:\Users\sarath.m\AppData\Local\Temp\ccs_e55b3988-0dc4-4420-4818-537a4056e7aa\MSVC_REDIST_LATEST\features\com.ti.ccstudio.installer.msvc.2017.win64_14.28.29913.jar
    [13:18:32] CCS_INFO: Installing MSVC_REDIST_LATEST 14.28.29913
    Executing C:\Users\sarath.m\AppData\Local\Temp/ccs_e55b3988-0dc4-4420-4818-537a4056e7aa/MSVC_REDIST_LATEST/VC_redist.x64_14.28.29913.exe /q /l "C:\ti\ccs1040/ccs/install_logs/20220428131520/MSVC_REDIST_LATEST.log" /norestart
    Script exit code: trace trap

    Script output:

    Script stderr:
    child killed: trace trap

    Hence I see that the MSVC redist x64 failed to install while x86 install was fine.

    You manunally installed the latest x64 redist after the install. Perhaps you need to do another installation attempt after you manually installed the x64 redist. Can you try removing the old 10.4 install and trying again? Make sure the directory is empty before installing in there again.

    Thanks

    ki

  • 0 in reply to Ki
    Prodigy 165 points

    Hi Ki,

    We've done the another installation attempt after manually installed the x64 redist, But still the same error comes up , attached the log 

    Fullscreen 4214.Log.txt Download 
    !SESSION 2022-05-09 12:22:28.590 -----------------------------------------------
eclipse.buildId=4.14.0.I20191210-0610
java.version=1.8.0_144
java.vendor=Oracle Corporation
BootLoader constants: OS=win32, ARCH=x86_64, WS=win32, NL=en_IN
Framework arguments:  -application com.ti.common.core.initialize -ccs.profileTag Installed Code Composer Studio 10.4.0.00006 -ccs.removeP2Repositories C:\Users\sarath.m\AppData\Local\Temp/ccs_c8879ab2-be01-4b23-6aa1-9830cf110290/repolistfile.txt
Command-line arguments:  -os win32 -ws win32 -arch x86_64 -application com.ti.common.core.initialize -data C:\Users\sarath.m\AppData\Local\Temp/ccs_c8879ab2-be01-4b23-6aa1-9830cf110290/workspace -ccs.profileTag Installed Code Composer Studio 10.4.0.00006 -ccs.removeP2Repositories C:\Users\sarath.m\AppData\Local\Temp/ccs_c8879ab2-be01-4b23-6aa1-9830cf110290/repolistfile.txt

!ENTRY com.ti.common.core 1 0 2022-05-09 12:22:32.352
!MESSAGE path=ccs_base/DebugServer

!ENTRY com.ti.common.core 1 0 2022-05-09 12:22:32.352
!MESSAGE debugServerDir=C:/ti/ccs1040/ccs/ccs_base/DebugServer

!ENTRY org.eclipse.osgi 4 0 2022-05-09 12:22:39.211
!MESSAGE Application error
!STACK 1
java.lang.UnsatisfiedLinkError: C:\ti\ccs1040\ccs\ccs_base\DebugServer\bin\LibraryLoader.dll: Can't find dependent libraries
	at java.lang.ClassLoader$NativeLibrary.load(Native Method)
	at java.lang.ClassLoader.loadLibrary0(Unknown Source)
	at java.lang.ClassLoader.loadLibrary(Unknown Source)
	at java.lang.Runtime.load0(Unknown Source)
	at java.lang.System.load(Unknown Source)
	at com.ti.debug.engine.xpcom.Runtime.preXPCOMInit(Runtime.java:163)
	at com.ti.debug.engine.xpcom.Runtime.startBare(Runtime.java:116)
	at com.ti.debug.engine.xpcom.Runtime.createComponent(Runtime.java:170)
	at com.ti.utility.filesystem.DirectoryService.<init>(DirectoryService.java:26)
	at com.ti.utility.filesystem.DirectoryService.<init>(DirectoryService.java:9)
	at com.ti.utility.filesystem.DirectoryService$SingletonHolder.<clinit>(DirectoryService.java:44)
	at com.ti.utility.filesystem.DirectoryService.instance(DirectoryService.java:49)
	at com.ti.common.core.utils.ds.CoreUtilsProvider.getUserHomeDir(CoreUtilsProvider.java:40)
	at com.ti.common.core.CoreUtils.getUserHomeDir(CoreUtils.java:135)
	at com.ti.common.core.internal.ExternalReferenceParser.getUserExtRefDir(ExternalReferenceParser.java:176)
	at com.ti.common.project.core.internal.resexplorer.ResourceExplorerBreadcrumbFileReader.getBreadcrumbFile(ResourceExplorerBreadcrumbFileReader.java:159)
	at com.ti.common.project.core.internal.resexplorer.ResourceExplorerBreadcrumbFileReader.isDataStale(ResourceExplorerBreadcrumbFileReader.java:147)
	at com.ti.common.project.core.internal.resexplorer.ResourceExplorerBreadcrumbFileReader.updateData(ResourceExplorerBreadcrumbFileReader.java:77)
	at com.ti.common.project.core.internal.resexplorer.ResourceExplorerBreadcrumbFileReader.getProductDiscoveryPath(ResourceExplorerBreadcrumbFileReader.java:50)
	at com.ti.common.project.core.products.ProductDiscoveryManager.getProductInstallLocations(ProductDiscoveryManager.java:1139)
	at com.ti.common.project.core.products.ProductDiscoveryManager.getDefaultDiscoveryPath(ProductDiscoveryManager.java:778)
	at com.ti.common.project.core.internal.tools.ADiscoveryManager.getDiscoveryPath(ADiscoveryManager.java:156)
	at com.ti.common.project.core.products.ProductDiscoveryManager.getProductDiscoveryPath(ProductDiscoveryManager.java:707)
	at com.ti.common.project.core.products.ProductDiscoveryManager.getProductDiscoverySearchPath(ProductDiscoveryManager.java:687)
	at com.ti.common.project.core.products.ProductDiscoveryManager.getProductDiscoverySearchPath(ProductDiscoveryManager.java:678)
	at com.ti.common.project.core.products.ProductDiscoveryManager.discoverDeclaredProducts(ProductDiscoveryManager.java:884)
	at com.ti.common.project.core.products.ProductDiscoveryManager.initialize(ProductDiscoveryManager.java:310)
	at com.ti.ccstudio.project.core.internal.headless.CCSHeadlessInitializationParticipant.run(CCSHeadlessInitializationParticipant.java:172)
	at com.ti.common.core.internal.headless.Initialize.run(Initialize.java:124)
	at com.ti.common.core.internal.headless.Initialize.start(Initialize.java:82)
	at org.eclipse.equinox.internal.app.EclipseAppHandle.run(EclipseAppHandle.java:203)
	at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.runApplication(EclipseAppLauncher.java:137)
	at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.start(EclipseAppLauncher.java:107)
	at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:401)
	at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:255)
	at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
	at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
	at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
	at java.lang.reflect.Method.invoke(Unknown Source)
	at org.eclipse.equinox.launcher.Main.invokeFramework(Main.java:657)
	at org.eclipse.equinox.launcher.Main.basicRun(Main.java:594)
	at org.eclipse.equinox.launcher.Main.run(Main.java:1465)

    please give me another alternate solution.

    Regards

    Sarath

  • 0 in reply to Sarath Mudarapalli
    TI__Guru**** 464431 points

    Thanks for trying. I am out of ideas. I am consulting with additional experts for more suggestions

  • 0 in reply to Ki
    TI__Guru**** 464431 points

    HI Sarath, sorry for the delayed respose. We have tried to reproduce your issue with our internal Windows 8.1 machines but so far everything appears to work correctly.

    We are at a loss why it is not working in your environment.

    Perhaps you can provide a process monitor log for CCS?