SK-AM62: There's an internal problem with your device. Contact your manufacturer for details.

Marc Arche

Part Number: SK-AM62

Hi guys,

Recently we purchased the SK-AM62 Evaluation Board.

Following the instructions provided by texas instruments the board was flashed with the prebuild Android 12 images.
Here the link
https://software-dl.ti.com/processor-sdk-android/esd/AM62X/08_03_00/docs/devices/AM62X/android/Overview_Flashing.html

The process was fine, everything was good board is able to boot up. Once the system is booted up a popup is shown

There's an internal problem with your device. Contact your manufacturer... As you can see in the screenshot provided.

As a comment the system is very unstable, multiple crashes with system apps, time zone needs to be applied multiple times, wifi networks can't be removed. ( Forget option doesn't work )

over 3 years ago

0 Guillaume La Roque over 3 years ago

TI__Intellectual 2545 points

Hi Marc,

This error can be some time depends of which input you use, fro my if i plug a keyboard with my USB touchscreen i see this error(which are not really an error)

Wifi limitation was described in release note, it's linked to an issue in wifi driver not in adnroid
https://software-dl.ti.com/processor-sdk-android/esd/AM62X/08_03_00/docs/devices/AM62X/android/Release_Specific_Release_Notes.html#known-issues

Concerning System apps crashing can you be more specific ? step to reproducing , log. bug report etc

By the way this release is an initial port of AOSP on AM62X so it's not complete and driver development was not finished too so some problems are normal and we will be happy if you can share step of the crash you see to investigate it.

Thanks
Guillaume

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SK-AM62: There's an internal problem with your device. Contact your manufacturer for details.