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TDA4VM: About DCC sorfwave can not open

Part Number: TDA4VM

Dear TI experts,

  Recently I had a problem with DCC.exe can not opening. The phenomenon is this: when I try to run DCC.exe, nothing happens after double clicking. It didn't work when I reinstalled the software and reconfigured the environment. How can I solve this problem? In addition, my computer was able to use DCC before this.

Best regards,