Dear Tech. Support,
We are facing a time reset and battery backup issue in AM3352BZCZ100 (SITARA) along with PMIC TPS65910A3A1RSL in one of our IVD product. The RTC battery is connected to PMIC and its
regulated output 1.8V from VRTC pin is powering the SITARA RTC section. please see the below schematic for details, the VRTC sections are highlighted using green colour. During shutdown,
the RTC only drawing 35uA current from the RTC battery and if we keep it in battery mode for 2..3 days the RTC data may go and RTC battery voltage may reduce from 3V to 2.6V ..!
If we consider 10 boards, 6 boards may work fine and rest of the 4 will have time reset and battery backup issue. We did many experiments to fix this bug.. replaced ICs many times, changed the
IC batch modified our Linux Kernal, but still it exists..! Please help us to investigate this issue seriously as we are losing our costly hardware boards and brand quality value due to this..