PROCESSOR-SDK-J721E: Error When Running AWB Plugin in DCC Tuning Tool

shinya hashimoto

Tool/software:

When attempting to run the AWB plugin in the DCC Tuning Tool, the following error message is displayed.
If anyone is aware of a solution, please kindly advise.
Note that the recommended PC is Windows 10; however, I am running the tool on a Windows 11 PC.

over 1 year ago

0 Gang Hua over 1 year ago

TI__Guru 65530 points

Hi Shinya,

I suppose you are using the latest V3.2 of tuning tool.
Could you please check if you have installed all the dependencies?

Release information

ATTENTION: To complete the installation of the DCC Tuning Tool, please install the following dependencies:

MATLAB Compiler Runtime version 9.0 (64-bit) ssd.mathworks.com/.../MCR_R2015b_win64_installer.exe
Microsoft Visual C++ 2010 Redistributable Package (x64) www.microsoft.com/.../details.aspx
Visual C++ Redistributable for Visual Studio 2012 Update 4 (x64) download.microsoft.com/.../vcredist_x64.exe

+1 Gang Hua over 1 year ago

TI__Guru 65530 points

Here is another question for helping to locate the issue.

Do you have similar or some other issues with other plugins?

0 shinya hashimoto over 1 year ago in reply to Gang Hua

Prodigy 70 points

After ensuring that the path contained no two-byte characters, the application no longer encountered any errors.
Thank you for your assistance.

0 Gang Hua over 1 year ago in reply to shinya hashimoto

TI__Guru 65530 points

Hi Shinya,

shinya hashimoto said:
ensuring that the path contained no two-byte characters

Thanks you very much for the feedback!
I will close the thread.

Copying my friend Chau Le for her information.

Processors

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PROCESSOR-SDK-J721E: Error When Running AWB Plugin in DCC Tuning Tool

Release information