Tool/software:
Dear TI Support Team,
I'm working with both the J721S2 and J721E EVM boards, and I'm experiencing issues with USB 3.x connectivity:
Boards and SDK Versions:
-
J721S2 using
rtos-j721s2-evm-10_01_00_04
-
J721E using
rtos-j721e-evm-10_01_00_04
Issues observed:
J721S2:
-
The USB Type-A port is not detected at all.
-
The USB Type-C port works, but it only connects USB devices at High-Speed (USB 2.0 / 480 Mbps).
-
I have tested multiple verified USB 3.0/3.1 flash drives and cables, all of which work correctly at 5 Gbps on a PC.
J721E:
-
Both the Type-A and Type-C ports are functional, but all USB 3.x devices are still limited to USB 2.0 speed (480 Mbps).
Other Checks:
-
The ports are labeled as USB 3.1 capable.
-
The flash drives and cables are confirmed to support USB 3.0/3.1.
-
lsusb -t
always shows480M
speed regardless of port or board. -
dmesg
confirms that the host controllers support USB 3.0 (xhci-hcd, SuperSpeed capable). -
Still, devices are always negotiated as USB 2.0 (High-Speed).
Questions:
-
Is there any known limitation with RTOS SDK 10.01.00.04 that affects USB 3.x negotiation?
- Any debugging tips or recommended device connection paths to verify USB 3.x functionality?
Best regards,
Liu