Tool/software:
Hello,
I am having an issue with my TI debugger (TMDSEMU560V2STM-U).
When I connect the debugger to my PC using a USB cable, the LED does not turn on or blink, and the device is not recognized by the system.
Additionally, I checked the Device Manager on my PC, and the debugger does not appear in the list of devices at all.
It seems that the debugger is not functioning and cannot be detected by the computer.
I would like to request assistance with this issue — potentially for repair or replacement if necessary.
Could you please let me know the procedure for requesting a repair or replacement?
If there are any forms, return processes, or authorized service centers I should follow, please provide the details.
Product details:
- Model: TMDSEMU560V2STM-U
- Serial number: SB47985
- Purchased directly from TI
Thank you.
Best regards,
Yong Joon Kim
