TMDSCNCD28P55X: Board is not powering ON, Led is not glowing.

Part Number: TMDSCNCD28P55X

Tool/software:

Customer purchased the part part in 22nd Aug and the board is not powering ON. Seems to be dead on arrival.

Please suggest. Does this DOA part need to be shipped back?

Please confirm.

Regards,

Venu CK.