XDS110ISO-EVM: USB is not recognized nor LED is glowing

Part Number: XDS110ISO-EVM

Tool/software:

Hello Team,

XDS usb is not recognized nor does the LED glows.

I tried to flash the BTL using another XDS method and connect both by J1 connector. Unfortunately since problematic XDS does not recognize usb I am not able to proceed.
please let me know how to recover the device