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TMDSEMU560V2STM-UE: The board is not working as plug-and-play (SO 517039)

Dan Lee
Intellectual 320 points

Part Number: TMDSEMU560V2STM-UE

Hello TI Support Team,

Customer reported that the part is not working as Plug-and-play, and the Red led status does not turn on. I have shared the quick start guide below with the customer but they said the issue is not resolved yet. Please find the attached report from the customer and advise. Thank you.

https://www.blackhawk-dsp.com/downloads/docs/guides/BH560v2-QS-02.pdf

BH560v2 Error Report.pptx 

Best regards,
Dan Lee