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Problem interfacing with MMB0 DSP board + ADS1298 using the software given by TI

Other Parts Discussed in Thread: ADS1298

Hello,

We recently got the ADS1298EVM for a real-time usage with a microcontroller, so we tried to test if it works or not. I installed the software and connected the MMB0 DSP board + ADS1298. After installing the USB driver, we opened the software. It seems like computer and DSP board initiate the communication, but it takes about 20-30 minutes to go from 0% to 100%, and once it does, it crashes or is non-functional. We would like to know if this is a problem from setting up or defect in DSP board. We tried to do it in multiple computers, and it still didn't work.

Best,

Jay