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Failed to create h264fhdvenc or hang at encoding 1080p occasionally

We use framework_component 2.26 ,codec_Engine 2.26,dsp_bios5.41, and fhdvenc2.10.1.3

when failed to create h264enc or encoding hangs, press the reset key is useless,

nothing we can do except turning down the power, and then turning on it.

Any suggestions?