I have a customer who writes the following.
"Having some issues during design need advice from you or your team. Download AM335x ZCZ IBIS Model from TI web site and use it to check “signal integrity” under Altium. But we get error message "Failed to load IBIS File C:\.......file path ". Can you have any suggestion or clue about this type error or introduce us to others who are in charge of this area? Thanks for your support".
I have no access to Altium to help. Can someone please comment?
Thanks