AM335x Starter Kit stop working after few days

Dattatray Hinge

I got AM335x Starter Kit in month of Dec 2012 , until now it was working well but yesterday all of sudden I observed 5 sec after power LCD goes blank and Power LED turn off.

So I unplug and plug the power cord and press power button to turn it on, but didn’t work.

I think some hardware problem, Please revert how solve this problem?

over 12 years ago

0 Biser Gatchev-XID over 12 years ago

TI__Guru**** 393215 points

You should return your Starter Kit for repair/replacement.

0 Dattatray Hinge over 12 years ago in reply to Biser Gatchev-XID

Expert 1090 points

Were to return, I Am currently in Singapore. Please give the postal address.

0 Biser Gatchev-XID over 12 years ago in reply to Dattatray Hinge

TI__Guru**** 393215 points

Please contact the place where you bought it from.

0 Dattatray Hinge over 12 years ago in reply to Biser Gatchev-XID

Expert 1090 points

I ordered it from TI-eStore on 2nd Dec 2012 and Order no is 199202

0 Biser Gatchev-XID over 12 years ago in reply to Dattatray Hinge

TI__Guru**** 393215 points

The procedures are outlined here: http://www.ti.com/general/docs/gencontent.tsp?contentId=148434#Support

0 Dattatray Hinge over 12 years ago in reply to Biser Gatchev-XID

Expert 1090 points

Hi Biser,

Thanks for reply, how to find my hardware is under the warranty period or not.

0 Biser Gatchev-XID over 12 years ago in reply to Dattatray Hinge

TI__Guru**** 393215 points

Please contact the TI e-store for clarifying. There are contacts on their web page and on the link I gave above.

0 Dattatray Hinge over 12 years ago in reply to Biser Gatchev-XID

Expert 1090 points

I have TMDSSK3358 - AM335x Starter Kit got in Dec 12 till last week it was working fine.

Last week while I was debuging on board suddenly Kit's LCD and LED goes off, I tried to power up again but fails

After three days when I was about to thinking of returning this kit to TI estore, I just check again. Connect power supply and switch on, starter kit power up normaly and work for some time it went off again. And now whenever I switch on the only power LED glows for some time and goes off, no other LED or LCD blinks.

Can any one tell me what is wrong with kit

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AM335x Starter Kit stop working after few days