This thread is in connection to the ongoing discussion with TI regarding the occurrence of USB babble interrupt when AM3352 was designed with USB2513B.
Brief Overview
The USB2513B upstream port is routed directly to USB1 port of AM3352. 2 downstreams are allocated as user interface while the 3rd downstream connects to a fixed module. Each downstream have dedicated 5V supply. Board design already passed EMC test and Eye diagram. Protocol analysis had been made and one finding was that the issue is related to the suspend and resume function. USB2513B generated the resume K signal but AM3352 failed to resume. It was also found that AM3352 entered into an unknown status and no status was found from the analyzer trace. When hub USB2513B drives the resume signal for around 15ms, AM3352 is supposed to drive it for at least 20ms after it detects the first resume. For some reason however, AM3352 failed.
A TI team in Shanghai, China had been working to address this issue since October 2014. Support request was escalated to TI US a month after then. Lately, we are advised that a team in Dallas has reproduced the same issue and is working on this issue.
Due to the sensitivity of the project, we cannot elaborate and provide the details here. The reason why this thread is created is for TI to simplify the tracking and management of the findings that had been provided to TI, allows us to have direct access to technical support team and as well as to expedite the escalation process.