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EVMK2H USB3.0 doesn't detect memory stick

Ayhan Gunesdogdu
Prodigy 30 points

USB3.0 port couldn't operate at EVMK2HX - EVMK2H Evaluation Module. Below Memory sticks doesn't run:
   USB3.0 16GB Kingstone Data Traveler G4
   USB3.0 16GB Sandisk Ultra
   USB3.0 16GB Sandisk Ultra Fit
   USB2.0 16GB Hi-Level
   USB2.0 4GB Texas Instruments

U-Boot screen is below:

　

U-Boot 2013.01-dirty (Jan 22 2015 - 13:16:06)

I2C:   ready

Detected SO-DIMM [«

                  ]

DRAM:  2 GiB

NAND:  512 MiB

Net:   TCI6638_EMAC, TCI6638_EMAC1

　

## NETAS U-boot version 1.03

Hit any key to stop autoboot:  0

## prediv 0x00000001  ...

## mult 0x00000014  ...

## output_div 0x00000006  ...

## ret 0x13DE4355  ...

SF: Detected N25Q128A with page size 64 KiB, total 16 MiB

## prediv 0x00000001  ...

## mult 0x00000014  ...

## output_div 0x00000006  ...

## ret 0x13DE4355  ...

## installed monitor, freq [204800000], status 0

core 1 powered on successfully

core 2 powered on successfully

core 3 powered on successfully

## Setting UCPM area at 0xF8000000  ...

## Filling MCPM area with EMPTY at 0x0C5B6B00 size:0x00020000 ...

NETAS >>

NETAS >>

NETAS >>

NETAS >> usb reset

(Re)start USB...

USB0:   No power optimization available

Register 2001040 NbrPorts 2

Starting the controller

USB XHCI 1.00

scanning bus 0 for devices... 1 USB Device(s) found

       scanning usb for storage devices... 0 Storage Device(s) found

NETAS >>

 

Below memory stick detected:
   USB2.0 4GB AWR

NETAS >> usb reset

(Re)start USB...

USB0:   No power optimization available

Register 2001040 NbrPorts 2

Starting the controller

USB XHCI 1.00

scanning bus 0 for devices... 2 USB Device(s) found

       scanning usb for storage devices... 1 Storage Device(s) found

NETAS >>

 

  • 0
    TI__Guru* 81335 points

    Hi Ayhan,

    Welcome to the TI E2E forum. I hope you will find many good answers here and in the TI.com documents and in the TI Wiki Pages (for processor issues). Be sure to search those for helpful information and to browse for the questions others may have asked on similar topics (e2e.ti.com).

    Please ensure to use latest MCSDK released from TI. We will try to re-produce the issue at our side and get back to you. I also recommend you to test the same on the pre-built images available on the MCSDK.

    Thank you for your patience.

  • 0
    TI__Mastermind 43955 points

    Hi,

    When we experimented connecting a SanDisk USB 2.0, to K2E and K2H able to detect it properly.

    Please find the logs below. And also, able to detect the USB card reader.

    As you mentioned here, that you are able to detect one of the pen drives, might be you may have to verify whether the non-working pen drives were compatible with the standard spec.

    Regards,

    Shankari