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Linux/DLPLIGHTCRAFTER: Linux GUI installer not working, Ubuntu 16.04

Part Number: DLPLIGHTCRAFTER

Tool/software: Linux

Hi,

we have purchased one of your DLP Lightcrafter Evaluation Modules and are currently having some issues with the Linux GUI software.
We have downloaded the executable file from the Active software list and followed the download instructions from the PDF User's Guide however the .run file appears to take no action when run.
Using sudo commands and also executing from root make no difference. The file seems to execute because the next line appears in the terminal with no error message but no installer opens up or anything at all.
I'm pretty sure its not an issue with my linux as i have had no trouble executing and running other .run installers for other software.
My Qt and Tk libraries are also up to date.

My linux is Ubuntu 16.04. Getting this software working is integral for our current project so any help is appreciated.

Thank you.