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Compiler/EVMK2H: External LOOPBACK problem

Part Number: EVMK2H

Tool/software: TI C/C++ Compiler

hi,

I am working on TI hawkins EVM K2H board aif2 LTE CPRI protocal,  and i am trying to Connected to the ZYNQ FPGA board via fibre optical cable, but the TI board doesn't get synchronized with the ZYNQ board. Please anyone suggest me idea to get rid out from the problem.