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RTOS/AMIC110: EtherCAT SYNC0 issue

Part Number: AMIC110

Tool/software: TI-RTOS

Dear distinguished engineers,

I'm using AMIC110 and DSP F28379D. AMCI110 runs EtherCAT slave protocol and communicates with DSP though SPI. 

Occasionally no sync0 signal is generated and SSC is forced to SAFEOP+ERROR, the error code is ALSTATUSCODE_NOSYNCERROR(0x2D).

Under what circumstances will no SYNC0 signal disappears? 

Software version:

CCS7.1.0.0016, pdk_am335x_1_0_7, PRU-ICSS-EtherCAT_Slave_01.00.04.02.

Best reagrds,

Frank LYU