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Linux/AM3358: 4G USB dongle issue

Part Number: AM3358

Tool/software: Linux

Hello Ti ,

we have interfaced simcom 7600 module to  OCTAVO AM3358  USB1  . am335x is unable to detect  module  through USB1 .

we have 4G  , I placed dongle on USB0  of beaglebone Usb  , it has detected  simcom model  and shown in dmesg and lsusb .

In our custom board , we placed the module to USB1 . 

In dmesg log , observed error related to usb1 error

[ 2.712922] usb 1-1: device descriptor read/64, error -71
[ 2.932785] usb 1-1: device descriptor read/64, error -71
[ 3.265047] usb 1-1: device descriptor read/64, error -71
[ 3.485000] usb 1-1: device descriptor read/64, error -71
[ 4.113057] usb 1-1: device not accepting address 4, error -71
[ 4.640914] usb 1-1: device not accepting address 5, error -71
[ 4.653054] usb usb1-port1: unable to enumerate USB device

kernel version : 4.14.79-gbde58ab01e .