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TMDXEVM8148: We connected EVM and run the demo SD card that has come along. We have observed that the display connection to the Snapshot board is not proper

Part Number: TMDXEVM8148

We have received the EVM and have run the demo SD card that has come along. We have observed that the display connection to the Snapshot board is not proper.

 

The display is not coming up properly but if we try holding on one side of the display PCB display comes up properly but when we release again it goes bad.

 

Looks like the display PCB is not sitting properly onto the Extension board.

 

Kindly suggest a solution for the same. Snapshot attached.

  • Hi Lohith,

    Lohith Ramdas said:
    Snapshot attached.

    I can not find any snapshot attached. 

    Can you also send me the boot log you have? You can place it in txt file and attach this txt file here in the forum.

    Regards,
    Pavel

  • HI,

    Please confirm are you able to access the image attached in word file

    Display.docx

  • I confirm.

    Can you also send me the boot log you have? You can place it in txt file and attach this txt file here in the forum.

    Regards,
    Pavel

  • Hi,

    Please reply immediately, our production lines are getting down.

    Regards,

  • Lohith,

    Lohith Ramdas said:
    The display is not coming up properly but if we try holding on one side of the display PCB display comes up properly but when we release again it goes bad.

    Lohith Ramdas said:
    Looks like the display PCB is not sitting properly onto the Extension board.

    You will need to double check all the bolts/screws/fasteners are tighten/fastened hard enough, to make proper contact between main board, daughter board and LCD board.

    Lohith Ramdas said:
    We have received the EVM and have run the demo SD card that has come along.

    Check also if that SD card is proper, check your UART console for errors/warnings. You can also create your own SD card and test it. You can create with EZSDK/bin/mksdboot.sh script.

    Regards,
    Pavel

  • Hi Pavel,

    Before writing to you, we have done all this excise, we need your immediate suggestion on this or you have to replace this very immediately, as i said in my earlier mail, our production is getting hit very badly.

    Regards,

    Lohith.

  • HI Pavel,

    As we said in our first e-mail, if we press & put some additional pressure on display, this is working fine, if we lift the pressure this will go to offline/error mode.

    Regards,

    Lohith.

  • Lohith Ramdas said:
    As we said in our first e-mail, if we press & put some additional pressure on display, this is working fine, if we lift the pressure this will go to offline/error mode.

    I have no other suggestion than the one already provided:

    You will need to double check all the bolts/screws/fasteners are tighten/fastened hard enough, to make proper contact between main board, daughter board and LCD board.

    For additional DM814x EVM support, you might contact Mistral support team:

    dm814x@mistralsolutions.com

    evmsupport@mistralsolutions.com

    support@mistralsolutions.com

    Regards,
    Pavel